Privacy Policy

Total Medicare Advisors Last updated: October 6, 2026

Total Medicare Advisors is a brand of Bluewave Insurance Services Inc., a licensed insurance agency based in San Diego, California. This Privacy Policy explains how we collect, use, and share your information when you respond to our advertisements, submit a form, visit our website, or contact us. By using our Service, you agree to the collection and use of information as described in this policy.

Definitions

  • Company (also "we," "us," or "our") means Total Medicare Advisors, a brand of Bluewave Insurance Services Inc.
  • Service means our advertisements, lead forms, website, phone, email, and text message communications.
  • Personal Data means any information that identifies you or could reasonably be used to identify you.
  • Service Provider means a company or individual that processes data on our behalf to help us provide the Service, such as our CRM, phone, email, and text messaging providers.
  • You means the individual using the Service.

Information We Collect

When you submit a form or contact us, we may collect:

  • First and last name
  • Phone number
  • Email address
  • Location details such as city, state, or ZIP code
  • Information you choose to share about your Medicare situation, preferences, or questions

We may also collect basic usage data automatically when you visit our website, such as browser type and pages visited.

How We Use Your Information

We use your Personal Data to:

  • Respond to your request for Medicare information
  • Contact you by phone, email, or text message about your inquiry and the Medicare options we offer
  • Schedule appointments and send confirmations and reminders
  • Help you compare plans and complete applications you choose to submit
  • Comply with legal and regulatory obligations
  • Improve our Service and understand how our advertising performs

Text Messaging (SMS)

If you provide your mobile number and agree to receive text messages, we use it to respond to your Medicare inquiry, follow up with you, and send appointment confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also contact us at info@bluewaveinsurance.com or 877-565-5975. Consent to receive text messages is not a condition of purchase. See our SMS Terms for details.

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except Service Providers that help us deliver messages.

How We Share Your Information

We do not sell your Personal Data. We share it only in these situations:

  • With Service Providers that help us operate the Service and contact you (for example, CRM, phone, email, and text messaging platforms). They may use your data only to provide services to us.
  • With insurance carriers when you choose to apply for a plan, so the carrier can process your application.
  • For business transfers, if Bluewave Insurance Services Inc. is involved in a merger, acquisition, or sale of assets. Any successor must honor this policy.
  • For legal reasons, when required by law or valid requests from public authorities, or to protect our rights, prevent fraud, or protect the safety of others.
  • With your consent, for any other purpose you approve.

Cookies and Tracking

Our website and ads may use cookies, pixels, and similar technologies (such as the Meta Pixel and Google Analytics) to measure how our website and advertising perform. These tools collect information such as browser type, pages visited, and referring site. They do not collect your SMS opt-in data. You can block or delete cookies in your browser settings.

Retention

We keep your Personal Data only as long as needed for the purposes in this policy, including to meet legal, regulatory, and record-keeping requirements and to resolve disputes.

Security

We use commercially reasonable measures to protect your Personal Data. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

  • Text messages: Reply STOP to any message to opt out.
  • Calls and email: Ask us to stop at any time by contacting us below, or use the unsubscribe link in any email.
  • Update your information: Contact us to correct or update your information.
  • Access or deletion: You may request a copy of your information or ask us to delete it, subject to legal and regulatory record-keeping requirements.

Links to Other Websites

Our Service may link to websites we do not operate. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will change.

Contact Us

Total Medicare Advisors, a brand of Bluewave Insurance Services Inc. 2221 Camino del Rio S, Ste 305, San Diego, CA 92108 Email: info@bluewaveinsurance.com Phone: 877-565-5975